FAQs
Frequently Asked Questions
How can I contact The Aussie Haven?
If you need assistance, please reach out via our Contact Us page, located in the website header. A friendly member of our support team will respond within 24-48 hours.
What payment methods do you accept?
We accept all major payment methods, including credit cards and PayPal. We are also exploring the option of Buy Now, Pay Later services in the near future.
Is delivery free?
Yes! We offer fast and free delivery Australia-wide on all orders.
What if my order is delayed?
Occasionally, orders may experience delays due to courier issues. If you’re wondering about your order’s status:
- Check our Shipping Information page for further details.
- Review your Shipping Confirmation Email (this may be in your spam/junk folder).
- If you still need help tracking your order, please contact us via the Contact Us page.
What currency is used on your website?
All prices displayed on our website are in Australian Dollars (AUD).